Our service providers are keen to lower their prices because they don’t have to market their service or pay joining fees, we do it all for them, another main reason is the competition between service providers.
No, unfortunately they don’t, if you go inside or through the congestion charge zone there will be an additional cost of £11.5 added to your quote. and some van. Depending on the type of van you request, there may be Ultra Low Emission Zone charge added to your bill.
You as a customer is responsible for a parking space for the vehicle you have ordered, any parking fees paid by the driver will be added to the bill and a receipt of the parking will be provided by the driver.
Yes, most of the vans are 3 seaters so if you have ordered just the driver then two customers can travel in the van. However its still up to the driver to decide how many passengers can travel in the van or if any passengers can travel in the van. We always recommend you to contact the driver before the moving date/time to confirm this.
All service providers on Hellovans.com are experienced in the moving industry, all your belongings will be carried with the most respectful manner, the service providers wont just respect your items, they will respect you as well. All crews come with clean vans and all moving equipment.
You don’t personally have to be there on the day, but the service providers will need friends or family member over the age of 18 to let them in to the pick up and destination address and also to guide the service provider what is moving and what is not.
Yes, Service providers come fully equipped and provide with dismantling and reassembling furniture and other items. Note: Most of the service providers are not permitted to disconnect or reconnect white goods such as Washing machine, Cooker.
While most of the service providers are not Piano moving specialist. Some service providers can move upright pianos, but we strongly recommend you request 3 movers when booking if you have a piano to move.